Accessibility

Rentals

We recommend reserving strollers, wheelchairs, and motorized wheelchairs prior to your visit as they are likely to sell out, especially on weekends and holidays. These items are rented for the day so there is no guarantee that they will be returned prior to the end of the day. We ask guests to plan their day accordingly.

 Safari Tram Tours

This narrated tour of Asia and Africa along the public walkway will provide an entertaining and relaxing experience with fascinating information about the zoo's animal collection.  Tours are subject to weather conditions.

Weekends Only

Departure times from the Tram Station are: 

• 12 p.m.

• 1 p.m.

• 2 p.m.

Tickets:

Tickets can be purchased at the tram booth located near the Conservation Action Center for $7/person; $6/member
Accommodates up to two wheelchairs.

If you or your group has special needs, please let us know and we will work with you to make your zoo visit as enjoyable as possible.

To request material in accessible format, sign language interpreters, CART and/or any accommodations to participate in any Miami-Dade County, Parks, Recreation and Open Spaces sponsored program or meeting, contact Gisel Prado at 305-755-7848 or Gisel.Prado@miamidade.gov at least 7 days in advance to initiate your request. TTY users may also call 711 (Florida Relay Service).

 ADA Compliance Notice

We’re committed to accessibility of our website for all users. We are working to ensure that our website is fully compliant with ADA Standards, as outlined by the WCAG 2.1 guidelines. Thank you for your patience as we learn the ins and outs of this process.

To date, we’ve made many significant improvements to our website and have put best practices in place that remove barriers for any users who visit us on the web. Since our site is continually evolving, this is an ongoing practice and high priority for our team.

The changes we have made are in an effort to ease the accessibility for users with a wide range of disabilities, including but not limited to: low vision or blindness, hearing impairment, and cognitive or physical limitations.
As we evolve, we thank you for your patience. We’re committed to keeping this website accessible to all. If you have difficulty accessing our site, or need assistance, we’d love to hear from you. Please contact us at 305-251-0400 or info@zoomiami.org.